Spanish Customer Service Representative

Job Summary

A company is looking for a Spanish Customer Service Representative (TX/ID/NV).

Key Responsibilities

• Answer inbound calls, chats, SMS, and emails providing excellent customer support
• Research and resolve customer complaints to ensure retention and satisfaction
• Coordinate with other departments and follow up on written correspondence as necessary

Required Qualifications

• Fluent in both English and Spanish
• High School Diploma
• Experience with Microsoft Word and Excel
• Ability to type 50+ words per minute
• 1+ years in customer service, help desk, or call center experience preferred