Spanish Customer Service Representative

Job Summary

Fluent in both English and Spanish, the full-time Spanish Customer Service Representative will provide exceptional support by answering inbound calls, chats, SMS, and emails, ensuring customer satisfaction while working remotely from Texas.

Key responsibilities:

• Answer inbound telephone calls and provide excellent customer support
• Respond to customer inquiries via phone, email, Live Chat, and SMS with speed and professionalism
• Research and resolve complaints to ensure customer retention and satisfaction

Required qualifications:

• Fluent in both English and Spanish
• High School Diploma
• Experience with Microsoft Word and Excel
• Ability to type 50+ words per minute
• Experience in a customer service, help desk, or call center environment is preferred