Spanish Customer Service Representative

Job Summary

Representing the company with professionalism, the full-time Spanish Customer Service Representative will handle inbound calls, chats, SMS, and emails while ensuring excellent customer support in a remote environment.

Key responsibilities

• Answer inbound telephone calls and provide exceptional customer support
• Respond to customer inquiries via phone, email, Live Chat, and SMS promptly and professionally
• Research and resolve customer complaints to ensure satisfaction and retention

Required qualifications

• High School Diploma
• Experience with Microsoft Word and Excel
• Typing speed of 50+ words per minute
• 1+ years of experience in customer service, help desk, or call center preferred
• Ability to work autonomously in a virtual environment