Spanish Speaking Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Spanish Speaking) to join their team.

Key Responsibilities

• Answer daily telephone calls from members, providers, and other stakeholders
• Collect and document information regarding member/provider concerns and provide status updates
• Assist with member outreach communications and appointment scheduling

Required Qualifications

• Fluency in Spanish (speaking only is acceptable)
• High School Diploma or GED
• Experience using Microsoft applications such as Word, Excel, and Outlook
• Prior experience in customer service
• One year of related experience and/or training, or an equivalent combination of education and experience