Spanish Speaking Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Spanish Speaking) to join their dynamic team.

Key Responsibilities

• Answer daily telephone calls from members, providers, and other stakeholders
• Collect information from members/providers and provide general status updates
• Document all calls into the customer service module and assist with member outreach communications

Required Qualifications

• Must be fluent in Spanish (speaking only is acceptable)
• High School Diploma or GED
• Experience using Microsoft applications such as Word, Excel, and Outlook
• Experience working in customer service
• One year of related experience and/or training, or an equivalent combination of education and experience