Spanish Speaking Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative I (Spanish Speaking).

Key Responsibilities

• Answer daily telephone calls from members, providers, and other stakeholders
• Collect and document information regarding member concerns and status updates
• Assist with member outreach communications and appointment scheduling

Required Qualifications

• High School Diploma or GED
• Experience using Microsoft applications such as Word, Excel, and Outlook
• Experience working in customer service
• One year of related experience and/or training, or equivalent combination of education and experience
• Fluency in Spanish