Spanish Speaking Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative Spanish Speaking.

Key Responsibilities

• Provide excellent customer service through various communication methods
• Document all customer accounts accurately after any action
• Adapt to changing customer needs while demonstrating empathy in interactions

Requirements and Qualifications

• High school diploma or equivalent required
• 2+ years' experience in customer service
• Ability to obtain and maintain a Property and Casualty (P&C) insurance license
• Proficiency with common customer service software and systems
• Comfortable using AI-enabled support tools