Special Assets Officer

Job Summary

Managing delinquent real estate loan accounts, the full-time Special Assets Officer will oversee collections, recommend loss mitigation strategies, and support legal recovery efforts while ensuring compliance with regulatory guidelines.

Key responsibilities

• Manage specialty collection portfolios by contacting members and addressing delinquencies to minimize financial risk
• Recommend loss mitigation strategies through thorough assessments of account information and appropriate recovery actions
• Support legal recovery efforts by collaborating with attorneys and vendors for bankruptcies, foreclosures, and repossessions

Required qualifications

• High school diploma or equivalent required
• Minimum three years' experience in real estate and/or consumer collections, or relevant experience in a financial institution required
• Consumer Credit Counselling Certificate preferred
• Previous experience with PACER, COVIUS, FREDDIE MAC SERVICING, and Temenos is desired
• Proficient knowledge of MS Office programs including Outlook, Word, Excel, and Teams