Special Needs Healthcare Customer Advisor

Job Summary

A company is looking for a Special Needs Healthcare Customer Advisor for a national remote position.

Key Responsibilities:

• Provide holistic support to members with special needs, resolving issues and delivering compassionate support
• Create ongoing relationships with members and teammates, prioritizing and organizing work to meet objectives
• Anticipate member needs, seek out resources, and provide high-quality member experience

Required Qualifications:

• High School Diploma / GED (or higher)
• 1+ years of experience helping, resolving, or advocating on behalf of members or customers
• Experience using a computer and Microsoft Office
• Ability to work 40 hours per week, Monday through Friday
• Currently is a part of UHC Benefit Operations