Special Products Administrator

Job Summary

A company is looking for a Special Products Administrator III to support the review and processing of specialized loan-related requests.

Key Responsibilities

• Review and evaluate requests related to Special Products functions according to investor and client procedures
• Manage department inboxes and respond to internal/external clients regarding Special Products requests
• Assist with training new and existing team members and handle escalations and ad-hoc requests

Required Qualifications

• High School Diploma or equivalent
• 4+ years of mortgage servicing experience, preferably with special loans
• Demonstrates leadership qualities and ability to work independently
• Proficient with Microsoft Office Word and Excel
• Knowledge of ICE mortgage servicing systems and Special Loans workstations is desirable