Specialty Pharmacy Liaison

Job Summary

A company is looking for a Specialty Pharmacy Liaison.

Key Responsibilities

• Serve as the primary contact for specialty pharmacies and distributors, providing effective communication and support
• Identify, investigate, and resolve escalated issues related to reimbursement and compliance
• Analyze incoming data to recognize trends and ensure timely responses to outstanding issues

Required Qualifications

• Associate or Bachelor's Degree with 2-4 years of relevant experience, or 6-8 years of relevant working experience
• Minimum of 2 years experience in a customer service setting, preferably in a call center environment
• Previous experience in the pharmacy benefit management (PBM) or healthcare industry is preferred
• Proficiency in Microsoft Office applications, especially Excel
• Ability to thrive in a fast-paced environment