Specialty Reservations Representative

Job Summary

A company is looking for a Specialty Reservations Representative to manage customer inquiries and enhance satisfaction in a remote call center environment.

Key Responsibilities

• Clarify, research, and communicate information regarding car rental reservations and ancillary products
• Ensure all customer interactions align with company policies and standards of professionalism
• Input data into company systems and coordinate with field operations to resolve customer service issues

Required Qualifications and Education

• High School diploma
• Minimum of 2 years of experience in a customer care environment or inside sales
• Preferred prior experience in a work-from-home setting
• Ability to maintain a distraction-free work environment for remote roles
• Regular and punctual attendance is required