Specialty Solutions Manager

Job Summary

To support customer engagement in the Pacific Northwest, the remote Specialty Solutions Manager will develop strong relationships with clients, uncover opportunities to address their challenges, and coordinate solutions utilizing company resources.

Key responsibilities

• Develop and maintain relationships with existing customers and prospects
• Uncover customer challenges and coordinate solutions with technical experts
• Communicate viable solutions that align with customers' objectives and needs

Required qualifications

• Proven ability to learn and communicate process steps effectively
• Strong interviewing and active listening skills to identify and address issues
• Exceptional follow-up skills to keep stakeholders informed of timelines and deliverables
• Demonstrated negotiating skills to navigate complex issues and achieve outcomes
• Self-driven approach to ensure project focus and timely delivery of solutions