Sr Client Experience Specialist

This job has been removed
Location: Remote
Compensation: Salary
Staff Reviewed: Sat, Feb 03, 2024
This job expires in: 5 days

Job Summary

A company is looking for a Sr. Client Experience Specialist.

Key Responsibilities:
  • Prepare and maintain project plans for each client, coordinate reporting, and perform risk assessments/quality reporting
  • Problem solve and identify solutions in areas such as claims processing, enrollment, and provider contracts
  • Coordinate with internal teams, conduct outreach, and ensure regulatory compliance

Required Qualifications:
  • Associate's degree or formal training beyond high school (preferred: Bachelor's degree in related field)
  • 5-8 years of professional work experience in a health plan setting, with account management and client relations experience
  • Minimum of 3 years of health insurance claims experience
  • TPA (Third Party Administrator) experience and knowledge of Medicare, Medicaid, and PACE preferred

COMPLETE JOB DESCRIPTION

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