Sr Customer Success Manager

Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Apr 03, 2024
This job expires in: 9 days

Job Summary

A company is looking for a Senior Customer Success Manager for an agency role.

Key Responsibilities
  • Strengthen agency-client relationships post-sale to drive high engagement
  • Collaborate with sales team to maximize growth opportunities for paid clients
  • Proactively manage customer health and engagement to mitigate risk

Qualifications
  • 3+ years of account management experience in a SaaS environment
  • Experience in building senior-level business relationships
  • Fundamental understanding of design and digital marketing
  • Bachelor's degree or equivalent experience
  • Agency experience is a plus

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