Sr Tech Account Manager

Location: Remote
Compensation: Salary
Staff Reviewed: Thu, Jul 11, 2024
This job expires in: 27 days

Job Summary

A company is looking for a Senior Technical Account Manager.

Key Responsibilities:
  • Dive deep into understanding customers' technical requirements and provide specialized product guidance
  • Lead discussions with customers, offer expert counsel, and identify opportunities for product enhancement
  • Manage customer expectations, deliverables, and stakeholder communication effectively

Required Qualifications:
  • 5+ years of experience in a client-facing technical role
  • Strong understanding of software development processes and methodologies
  • Familiarity with integrating CRM and SSO software, as well as technical domains like email deliverability and APIs
  • Capacity to manage multiple projects and clients concurrently in a fast-paced environment

COMPLETE JOB DESCRIPTION

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