SSDI Advocate Liaison

Job Summary

A company is looking for a SSDI Advocate Liaison to provide assistance to individuals seeking Social Security disability benefits.

Key Responsibilities

• Assist clients with SSDI claims by answering questions and managing documentation
• Build trusting relationships with clients while providing compassionate support
• Interface with clients, colleagues, and government agencies to ensure successful claim outcomes

Required Qualifications, Training, and Education

• Bachelor's degree in Education, Counseling, Psychology, or a related field preferred
• 1-2 years of experience in Social Security or insurance intake is a plus
• Strong telephony skills and experience in a contact or call center environment preferred
• Proven ability to maintain confidentiality and discretion
• Salesforce experience preferred