Staff BSA - ServiceNow

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Thu, Apr 24, 2025

Job Summary

A company is looking for a Staff BSA - ServiceNow.

Key Responsibilities
  • Drive the implementation and enhancement of the ServiceNow platform across ITSM, HR, and Security modules
  • Integrate ServiceNow with external systems using REST/SOAP APIs and develop performance analytics dashboards and reports
  • Develop and implement a ServiceNow roadmap that aligns with IT and business strategies
Required Qualifications
  • 7+ years of experience in implementing and administering SaaS business systems, with at least 5+ years in ServiceNow
  • Bachelor's degree or equivalent experience
  • Experience with SDLC methodologies such as Agile, Kanban, and Scrum
  • Proficiency in project tracking and collaboration tools like JIRA or Confluence
  • Consulting experience in ITOM, IRM, CMDB, or AIOps is highly preferred

COMPLETE JOB DESCRIPTION

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