Staff Content Designer

Job Summary

A company is looking for a Staff Content Designer to enhance customer-centric insights and content design practices.

Key Responsibilities

• Establish scalable programs and systems to deliver customer insights and facilitate team engagement with customers
• Lead strategic initiatives that inform product strategy and deliver substantial customer value across departments
• Mentor designers and product managers in gathering customer insights and improving content design practices

Required Qualifications

• 8-10+ years of experience with B2B SaaS products on large-scale projects
• Proven track record of maintaining high executional quality and organizational impact
• Experience in driving discovery processes and leveraging customer insights for product strategy
• Strong mentoring and influencing skills, particularly with senior management
• Demonstrated ability to navigate ambiguity and manage complex projects effectively