Staff Site Reliability Engineer

Job Summary

Leading the development of AI-assisted reliability tooling, the full-time remote Staff Site Reliability Engineer will enhance observability, manage incident response, and mentor engineering teams to improve system reliability and operational efficiency.

Key responsibilities

• Lead the development of internal AI-assisted reliability tools to expedite outage resolution
• Improve observability coverage for critical customer-facing systems throughout the development lifecycle
• Own the end-to-end incident response process, ensuring thorough documentation and understanding of issues

Required qualifications

• Deep experience in Site Reliability Engineering, platform engineering, or software engineering with hands-on operational ownership
• Fluency with Kubernetes, Linux, cloud platforms, and observability tooling
• Strong software engineering skills in Python or Go, with a proven track record of building reliable internal tools
• Experience in improving reliability through engineering and automation
• Comfort in leading technically ambiguous work and influencing cross-team direction