Staff Site Reliability Engineer

Job Summary

As the founding reliability voice for Project Volcano, the full-time Staff Site Reliability Engineer will manage end-to-end reliability, architect infrastructure, and build deployment automation for a remote developer platform serving Kong's engineering ecosystem.

Key responsibilities

• Own reliability for Volcano by defining SLOs, error budgets, and incident response practices
• Architect the platform's multi-region Kubernetes infrastructure and backend-as-a-service capabilities
• Establish deployment automation and CI/CD processes using tools like ArgoCD, Helm, and Terraform

Required qualifications

• BS in Computer Science or equivalent experience at Staff or Principal IC level in SRE/Platform Engineering
• Proven experience building SRE or platform engineering practices for developer-facing platforms or PaaS/SaaS products
• Deep expertise in Kubernetes, including multi-tenant cluster design and security hardening
• Strong background in designing and operating managed data services like PostgreSQL and Redis
• Experience with observability tools such as Datadog, Prometheus, and Grafana