Staff Software Development Engineer

Job Summary

Staff Software Development Engineer, this full-time position is responsible for the stability and operational excellence of enterprise automation solutions, including incident resolution and proactive improvements, while participating in a rotating on-call schedule.

Key Responsibilities

• Serve as the technical owner for production support of automation and RPA solutions
• Lead incident triage, root cause analysis, and permanent remediation for high severity automation failures
• Design and maintain monitoring, alerting, and health dashboards for automation platforms

Required Qualifications

• Extensive experience in software development and production support for enterprise systems
• Strong expertise in automation/RPA platforms, scripting, and debugging complex workflows
• Proven ability to lead incident response and root cause analysis in high availability environments
• Deep understanding of SDLC, CI/CD, release management, and production readiness standards
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience