Staff Software Engineer
Job Summary
A company is looking for a Staff Software Engineer, Customer Service (Remote).
Key Responsibilities
- Develop the technical architecture and roadmap for transforming the customer service tech stack
- Establish architectural standards and best practices for the software platform
- Lead the technical strategy for integrating with Salesforce Service Cloud
Required Qualifications
- 7+ years of professional development experience with backend technologies
- Expertise in building APIs using GraphQL and REST
- Experience integrating with customer service software, particularly Salesforce Service Cloud
- Proven ability to design backend systems for Salesforce integration
- Experience in establishing technical vision and driving alignment with stakeholders
COMPLETE JOB DESCRIPTION
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