Staff User Researcher

Job Summary

A company is looking for a Staff User Researcher to join their Customer Research team.

Key Responsibilities

• Create research plans to define customer needs and inform product strategy
• Identify research gaps and high-risk experiences across the organization
• Lead efforts to synthesize complex data into actionable insights and mentor stakeholders

Required Qualifications

• 10+ years of experience in user experience research, or equivalent educational background with relevant experience
• 4+ years of experience in research methods impacting product direction and design
• 4+ years of domain experience within the software development sector
• 4+ years of relevant experience with developer tools