Starlink Resale Manager

Job Summary

Serving as a primary operational point of contact for Starlink Reseller accounts, the full-time salaried Starlink Resale Manager will ensure accurate order processing, fast issue resolution, and consistent communication while working remotely in the US.

Key Responsibilities

• Manage order intake, processing, and status tracking for Starlink Reseller accounts to ensure timely fulfillment and accuracy
• Act as the main point of contact for resellers, addressing inquiries and supporting onboarding and account health monitoring
• Collaborate with cross-functional teams to troubleshoot issues and contribute to process improvements in the ordering lifecycle

Required Qualifications

• Bachelor's degree or equivalent professional experience
• 0-2 years of experience in account management, customer support, sales operations, or a related customer-facing role
• Strong analytical skills with proficiency in Excel
• Experience with CRM and order management tools (e.g., Salesforce or similar)
• Detail-oriented with the ability to manage multiple projects simultaneously