State Contracts Manager

Job Summary

A company is looking for a Manager, State Contracts to lead high-stakes statewide partnerships.

Key Responsibilities

• Serve as the primary point of contact for state-level implementations, ensuring account success and contract retention
• Oversee complex project orchestration and manage logistical requirements specific to state contracts
• Drive data analysis and contract management to ensure compliance and identify growth opportunities

Required Qualifications

• Bachelor's Degree or related work experience
• 5+ years of experience in Account Management or Customer Success with large-scale implementations
• Deep understanding of data enrollment systems and reporting groups
• Proven track record in handling high-stakes customer escalations
• Strong strategic thinking and project management skills