State Licensed Arbitration Supervisor

Job Summary

Leading a team of arbitration professionals, the full-time State Licensed Arbitration Supervisor will oversee daily operations, mentor staff, and implement quality control measures in a fully remote environment.

Key responsibilities

• Lead, motivate, and coach a team to achieve business objectives while fostering a collaborative work environment
• Monitor performance metrics and analyze workflow reports to identify areas for improvement and ensure compliance with regulations
• Manage day-to-day operations, including task allocation, scheduling, and handling escalated concerns

Required qualifications

• 3+ years of experience in medical billing and collections
• 1+ year of supervisory experience managing a team of 5 or more
• Knowledge of CPT, ICD-10, HIPAA, and insurance industry standards
• Proficiency in Microsoft Office, particularly Excel
• Availability for urgent matters on weekends if needed