State Licensed Claims Team Manager
Job Summary
Overseeing the daily operations of a claims team, the full-time State Licensed Claims Team Manager will manage Construction Defect claims, provide technical expertise, and drive efficient claims resolution while working remotely from various states including Florida, Alabama, South Carolina, Utah, and Ohio.
Key Responsibilities
- Supervise and lead a team of claims adjusters and specialists to meet performance objectives and quality standards
- Review and approve coverage analysis on claims within delegated authority and escalate as necessary
- Provide technical guidance, coaching, and mentorship to enhance team proficiency and support career development
Required Qualifications
- Bachelor's degree in insurance, business administration, or a related field, or equivalent work experience
- 5 or more years of claims handling experience with at least 2 years in a supervisory or team lead role
- Proven track record managing complex and high-severity claims across multiple lines of business
- State adjuster license where required or ability to obtain within specified timeframe
- Professional insurance certification (e.g., CPCU, AIC) preferred
Complete Job Description
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