State Licensed Client Coordinator

Job Summary

Serving as a key point of contact for clients, the full-time State Licensed Client Coordinator will provide administrative support to Client Managers, respond to client inquiries, and facilitate resolutions while working remotely from anywhere in the continental United States, excluding New York, Alaska, and Hawaii.

Key responsibilities

• Assist Client Managers by providing necessary administrative support to retain business and address client concerns
• Collaborate with various departments to respond promptly to client questions and run client-specific reports
• Participate in client-facing activities, including presentations at employee meetings and attendance at quarterly renewal meetings

Required qualifications

• High school diploma or GED equivalent required
• Minimum of 3 years of experience in a TPA or health insurance environment
• Thorough understanding of self-funding and employee benefit plans
• Knowledge of benefit-related federal laws such as ERISA, COBRA, HIPAA, and PPACA
• State insurance license preferred