State Licensed Client Services Director
Job Summary
Leading client management and retention efforts, the full-time salaried State Licensed Client Services Director will oversee the success of the TPA block of business, ensuring customer satisfaction and revenue growth while working remotely.
Key responsibilities:
- Serve as the senior leader accountable for the overall success of the assigned TPA block of business
- Lead a team of account managers and specialists, providing performance reviews and career development planning
- Collaborate with sales to develop growth strategies and participate in broker meetings and presentations
Required qualifications:
- 7-10 years of experience in the self-funded healthcare, insurance, or TPA industry
- Minimum 5 years of client management or related leadership experience
- Bachelor's degree required
- Strong project management skills with the ability to drive processes and lead diverse teams
- Active state insurance license is preferred
Complete Job Description
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