State Licensed Clinical Trainer

Job Summary

To enhance employee performance and client outcomes, the remote State Licensed Clinical Trainer will deliver structured training and ongoing education to new hires and current staff, while monitoring key performance metrics such as clarification rates and turnaround times.

Key responsibilities

• Onboard and train new QA hires to ensure readiness for operational integration
• Lead bi-weekly meetings to review operational reports and develop remediation plans
• Coordinate and track annual client regulatory training requirements and support audits

Required qualifications

• RN or LPN license required
• Strong background in clinical operations, training, or quality assurance
• Extensive experience in utilization review and health plan practices
• Proficient in rationale writing and translating medical information to patient-friendly language
• Ability to analyze data and identify trends for performance improvement