State Licensed Salesforce Administrator

Job Summary

To support business operations, the full-time remote Sr. Business Systems Administrator will manage and optimize the Salesforce platform, focusing on system configuration, user management, and troubleshooting while collaborating with various teams to enhance efficiency and drive growth.

Key responsibilities

• Oversee the day-to-day operation and maintenance of Salesforce, including configurations and customizations
• Identify opportunities for automation and process improvements while troubleshooting integration issues
• Develop and deliver training materials to enhance user adoption and proficiency across departments

Required qualifications

• A high school diploma or equivalent is required; combinations of education and relevant experience will be considered
• A minimum of five (5) years of experience as a Salesforce Administrator or in a similar role is required
• Salesforce Administrator Certification (ADM-201) is required
• Experience with user management, permission sets, profiles, and role hierarchy
• Knowledge of Salesforce Sales Cloud, Service Cloud, and Experience Cloud is essential