Stay Smart Coach

Job Summary

A company is looking for a Stay Smart Coach to drive financial results for automotive service departments through coaching and data analysis.

Key Responsibilities

• Deliver proactive coaching and strategic support to service departments using the Stay Smart coaching methodology
• Train service and fixed ops leadership teams on effective utilization of software tools to track performance and identify revenue opportunities
• Maintain detailed notes in CRM systems to track coaching progress and collaborate with Sales and Product teams for client expansion

Required Qualifications

• 3-5 years of experience in automotive Fixed Operations, with previous service manager experience preferred
• Deep understanding of dealership service operations, including labor rate strategies and performance metrics
• Strong analytical mindset with experience in data-driven insights presentation
• Proven ability to train and influence service managers and dealership leadership
• Experience using CRM and coaching tools to manage client interactions