Strategic Account Lead, BFSI

Job Summary

To drive growth in the BFSI sector, the full-time Strategic Account Lead will manage a portfolio of large banks and financial services firms, focusing on account strategy, renewals, and customer outcomes while collaborating with cross-functional teams to ensure measurable business results.

Key Responsibilities

• Develop and execute multi-year account plans, aligning Skan's capabilities with client objectives and leading quarterly business reviews
• Own the commercial relationship, including contract negotiation, renewals, and identifying upsell opportunities across various business units
• Partner with cross-functional teams to ensure consistent value delivery and proactively manage account risks while maintaining high customer satisfaction

Required Qualifications

• 10+ years of experience in strategic account management or enterprise customer leadership at a B2B SaaS company or leading Agentic provider
• Proven track record of managing and growing large enterprise accounts with Fortune 500 BFSI clients
• Experience engaging and influencing C-suite executives in global financial institutions
• Strong commercial acumen with experience in structuring and negotiating large enterprise agreements
• Deep familiarity with BFSI operating environments and transformation priorities, including claims and compliance automation