Strategic Account Manager

Job Summary

Managing a portfolio of 175 Strategic Food & Beverage sellers in North Carolina, the full-time Strategic Account Manager will drive account-based revenue growth, act as a consultant to high-value restaurant clients, and serve as the voice of the seller with product teams.

Key responsibilities

• Grow account-based revenue through use-case expansion, cross-selling, and customized onboarding experiences
• Identify and manage technical solutions to meet customer needs while collaborating with cross-functional teams
• Conduct quarterly business reviews and provide exceptional client service to ensure resolution of seller issues

Required qualifications

• 5+ years of relevant Account Management experience
• Proven track record of managing, retaining, and growing a book of business
• Experience in contract and pricing negotiations with senior stakeholders
• Strong technical solutioning skills, including requirements gathering
• Restaurant or Food & Beverage technology experience preferred