Strategic Account Manager

Job Summary

A company is looking for a Strategic Account Manager (Software Renewals).

Key Responsibilities

• Manage and renew software accounts to ensure customer satisfaction and retention
• Develop and maintain strong relationships with key stakeholders in client organizations
• Analyze account performance and identify opportunities for upselling and cross-selling

Required Qualifications

• Bachelor's degree in Business, Marketing, or a related field
• Proven experience in account management or sales, preferably in software or technology
• Strong understanding of software renewal processes and customer relationship management
• Ability to work independently in a remote environment
• Familiarity with CRM software and account management tools