Strategic Account Manager

Job Summary

A company is looking for a Strategic Account Manager to oversee key account retention and expansion.

Key Responsibilities

• Drive account renewal, retention, and growth through collaboration and negotiation with clients
• Build and maintain strong relationships with key stakeholders while providing exceptional customer service
• Monitor account performance and prepare reports on status, forecasts, and expansion opportunities

Qualifications

• 10+ years of experience in account management, sales, or customer success in the SaaS industry
• Bachelor's degree in Business, Marketing, or a related field
• Proven experience in selling SaaS solutions and driving subscription-based sales
• Ability to develop a strong understanding of industry trends and the business model
• Proficient in CRM software and other account management tools