Strategic Account Manager

Job Summary

A company is looking for an Account Manager, Strategic, EMEA.

Key Responsibilities

• Serve as the strategic partner and main point of contact for high-value enterprise customers
• Lead strategic planning and success reviews to help customers achieve their transformation objectives
• Own renewals and expansion opportunities, driving customer retention and revenue growth

Required Qualifications

• 10+ years of experience with enterprise or strategic accounts within a SaaS organization
• 5+ years managing multi-million-dollar portfolios with accounts exceeding $500K in ARR
• Proven record of driving complex renewals and expansions at the C-suite level
• Experience working with large, global organizations, navigating procurement and governance
• Strategic mindset with the ability to build multi-year account plans tied to customer outcomes