Strategic Account Manager

Job Summary

A company is looking for a Strategic Account Manager to drive growth within their existing client base.

Key Responsibilities

• Own the full renewal cycle for assigned accounts, ensuring successful contract renewals and managing renewal risks
• Identify upsell and cross-sell opportunities, developing business cases and managing an active expansion pipeline
• Build and maintain relationships with key stakeholders, conducting strategic business reviews and serving as a trusted advisor

Required Qualifications

• 5+ years of experience in account management, strategic sales, or a client-facing revenue role within a B2B SaaS company
• Demonstrated track record of meeting or exceeding renewal and upsell/expansion targets
• Proven ability to lead consultative sales conversations with senior-level stakeholders
• Experience managing complex accounts in higher education, research administration, or healthcare preferred
• Proficiency with CRM platforms and familiarity with modern sales methodologies