Strategic Account Manager

Job Summary

Managing a portfolio of 50 Strategic Food & Beverage Sellers, the full-time Strategic Account Manager will drive account-based revenue growth through customized onboarding experiences and serve as an advocate for upmarket sellers while collaborating with product teams to address complex business needs.

Key responsibilities

• Grow account-based revenue via use-case expansion and cross-sell opportunities
• Act as a consultant and partner to high-value restaurant sellers to achieve their goals
• Project manage the execution of technical solutions in collaboration with cross-functional teams

Required qualifications

• 5+ years of relevant Account Management experience
• Proven experience managing, retaining, and growing a book of business
• Strong discovery skills and genuine curiosity about customer businesses
• Experience with contract and pricing negotiations with senior stakeholders
• Restaurant experience and/or F&B Technology experience preferred