Strategic Account Manager

Job Summary

Managing a portfolio of 50 strategic Food and Beverage sellers in the Los Angeles area and across the West Coast, the full-time Strategic Account Manager will drive account-based revenue growth through customized onboarding, cross-selling opportunities, and serving as the voice of the seller to product teams.

Key responsibilities

• Grow account-based revenue by identifying use-case expansion opportunities and providing tailored onboarding experiences
• Act as a consultant to high-value restaurant sellers, ensuring their goals are met through effective project management of technical solutions
• Conduct quarterly business reviews and negotiate pricing for use-case expansion and seller retention

Required qualifications

• 5+ years of relevant Account Management experience
• Proven track record of managing, retaining, and growing a book of business
• Experience with contract and pricing negotiations with senior stakeholders
• Strong technical solutioning skills, including requirements gathering
• Restaurant and/or Food & Beverage Technology experience preferred