Strategic Account Manager

Job Summary

Managing a portfolio of 150-175 strategic Food and Beverage sellers in the Philadelphia area, the full-time Strategic Account Manager will drive account-based revenue growth, serve as the voice of the seller to product teams, and provide high-touch client service while navigating complex projects and negotiations.

Key responsibilities

• Grow account-based revenue through use-case expansion and customized onboarding experiences
• Act as a consultant to high-value restaurant sellers, identifying opportunities for technical solutions
• Conduct quarterly business reviews and partner with Strategic Account Executives on high-growth deals

Required qualifications

• 5+ years of relevant Account Management experience
• Proven track record of managing, retaining, and growing a book of business
• Experience in contract and pricing negotiations with senior stakeholders
• Strong technical solutioning skills, including requirements gathering
• Restaurant experience and/or Food & Beverage technology experience preferred