Strategic Account Manager

Job Summary

Managing a portfolio of 150 to 175 strategic Food and Beverage sellers, the full-time Strategic Account Manager will drive account-based revenue growth, serve as a voice for upmarket sellers with product teams, and provide high-touch client service while working closely with cross-functional teams to implement technical solutions.

Key responsibilities

• Grow account-based revenue through use-case expansion and customized onboarding experiences
• Act as a consultant to high-value restaurant sellers, identifying opportunities for technical solutions
• Conduct quarterly business reviews and manage relationships with key stakeholders

Required qualifications

• 5+ years of relevant Account Management experience
• Proven track record of managing, retaining, and growing a book of business
• Experience with contract and pricing negotiations with senior stakeholders
• Strong technical solutioning skills, including requirements gathering
• Preferred experience in the restaurant or Food & Beverage technology sectors