Strategic Account Manager

Job Summary

Managing a portfolio of 50 strategic Food and Beverage sellers across the West Coast, the full-time Strategic Account Manager will grow account-based revenue, serve as the voice of the upmarket seller with product teams, and provide high-level client service while navigating complex projects and negotiations.

Key responsibilities

• Grow account-based revenue through use-case expansion and customized onboarding experiences
• Act as a consultant to high-value restaurant sellers, identifying technical solutions to meet their needs
• Conduct quarterly business reviews and collaborate with cross-functional teams on project execution

Required qualifications

• 5+ years of relevant Account Management experience
• Proven track record of managing, retaining, and growing a book of business
• Experience in contract and pricing negotiations with senior stakeholders
• Strong technical solutioning skills, including requirements gathering
• Restaurant and/or Food & Beverage Technology experience preferred