Strategic Account Manager

Job Summary

Managing relationships with large, complex customers, the full-time remote Strategic Account Manager will focus on fostering executive partnerships, aligning solutions to business outcomes, and driving revenue growth.

Key responsibilities

• Act as the primary point of contact for large accounts, building trust with senior executives by addressing their strategic priorities
• Develop and execute comprehensive account plans that align with customer objectives for sustainable growth
• Drive revenue expansion through strategic upselling and cross-selling while ensuring high customer satisfaction and retention

Required qualifications

• 8+ years of experience managing large, complex accounts in a software/SaaS environment
• Demonstrated ability to engage and influence senior executives in strategic selling
• Strong foundation in articulating business value within innovative technology domains
• Expertise in navigating and closing complex, high-value deals
• Deep commitment to understanding customer needs and delivering tailored solutions