Strategic Account Manager
Job Summary
Serving as the primary point of contact for managed accounts, the full-time Strategic Account Manager will cultivate relationships with app makers, analyze customer data to enhance retention and revenue, and collaborate with sales and support teams in a remote setting.
Key responsibilities
- Act as the lead contact for managed accounts, building trusted advisor relationships with clients and stakeholders
- Analyze customer data to develop strategies aimed at improving retention and increasing revenue
- Manage inbound sales opportunities, including discovery calls and customized demos, while performing annual account reviews
Required qualifications
- 2-3 years of account management experience with a SaaS or analytics product
- Experience working with data and analytics
- Proven ability to manage multiple projects simultaneously
- Familiarity with CRM software such as Salesforce or Hubspot
- Proficiency with spreadsheet software like Excel or Google Sheets
Complete Job Description
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