Strategic Account Manager

Job Summary

Owning a portfolio of Enterprise accounts, the full-time Strategic Account Manager will drive renewals, expansion, and net dollar retention while working remotely from Colombia and collaborating with US-based teams.

Key responsibilities

• Carry a net dollar retention quota, managing the full renewal cycle and identifying expansion opportunities
• Build efficient account plans and prioritize high-impact engagements for scalable growth
• Lead strategic conversations and negotiations with VP and Director-level stakeholders to translate platform value into business outcomes

Required qualifications

• 5+ years in a quota-carrying, client-facing role within a SaaS environment
• Proven track record of owning renewal and expansion targets in commercial cycles
• Strong ability to manage a higher-volume book of business effectively
• Excellent organizational skills and operational discipline in a fast-paced environment
• Strong English proficiency (C1+) for effective communication with US-based teams