Strategic Account Manager
Job Summary
Managing and growing relationships with large, complex customers, the full-time Strategic Account Manager will focus on fostering executive partnerships, aligning solutions to business outcomes, and driving revenue growth in a remote capacity.
Key Responsibilities
- Act as the primary point of contact for large accounts, building trust with senior executives by addressing their strategic priorities
- Develop and execute comprehensive account plans that align with customer objectives to ensure sustainable growth
- Drive revenue expansion through strategic upselling and cross-selling while maintaining high customer satisfaction and retention
Required Qualifications
- 8+ years of experience managing large, complex accounts in a software/SaaS environment with a proven track record of exceeding revenue targets
- Demonstrated ability to engage and influence senior executives, aligning solutions with their strategic priorities
- Strong foundation in articulating business value within innovative technology domains (e.g., AIOps, SaaS/Cloud)
- Expertise in navigating and closing complex, high-value deals within global organizations
- Deep commitment to understanding customer needs and delivering tailored solutions
Complete Job Description
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