Strategic Account Manager
Job Summary
Managing relationships with large and complex customers, the full-time remote Strategic Account Manager will focus on fostering executive partnerships, aligning solutions with customer business outcomes, and driving revenue growth through strategic account planning and value-driven engagement.
Key Responsibilities
- Act as the primary point of contact for large accounts, building trust with senior executives and addressing their strategic priorities
- Develop and execute comprehensive account plans that align with customer business objectives for sustainable growth
- Drive revenue expansion through strategic upselling and cross-selling while ensuring high customer satisfaction and retention
Required Qualifications
- 8+ years of experience managing large, complex accounts in a software/SaaS environment with a proven track record of exceeding revenue targets
- Demonstrated ability to engage and influence senior executives, aligning solutions to their strategic priorities
- Strong foundation in articulating business value within innovative technology domains (e.g., AIOps, SaaS/Cloud)
- Expertise in navigating and closing complex, high-value deals within global organizations
- Deep commitment to understanding customer needs and delivering tailored solutions
Complete Job Description
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