Strategic Account Manager
Job Summary
Focused on the retention and expansion of key accounts, the full-time Strategic Account Manager will build strong client relationships, negotiate renewal contracts, and analyze account performance while working remotely.
Key responsibilities
- Drive account renewal, retention, and growth by leading the renewals process and identifying upsell opportunities
- Build and maintain strong relationships with key stakeholders, serving as the primary point of contact for clients
- Monitor account performance and prepare regular reports on status, renewal forecasts, and expansion opportunities
Required qualifications
- 10+ years of experience in account management, sales, or customer success within the SaaS industry
- Bachelor's degree in Business, Marketing, or a related field
- Proven experience in selling SaaS solutions and driving subscription-based sales
- Strong ability to develop a deep understanding of industry trends and client needs
- Proficient in CRM software and other account management tools
Complete Job Description
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